The best time to order your wedding gown preservation kit is 4 to 5 weeks before your wedding day. Doing so guarantees that your kit will arrive before your wedding day. So, immediately after your wedding, you can pack and send it to the experts.

You can use major credit cards or the widely recognized PayPal® services to make payments.

The process is simple. You need to place an order for the kit on our website dresspreservation.com. We will then ship our preservation box to your doorstep. Don't worry, the box is equipped with thick walls and carries crush-proof benefits. So, there will be a secure and insured two-way journey to our facility.

Of course! If you decide not to use the kit, simply contact us. We'll provide a 100% refund on your order—no need to return the box or its content. We deactivate the order number and it becomes unavailable for future use.

Certainly! Our online ordering system allows you to choose a different shipping address. Further, if you write a message in the "Comments" field, we consider that as well.

Unfortunately, no!

We have different options, and you can choose the one that meets your budget and needs - 

1. Celebrity Wedding Dress Preservation Kit - It is designed for wedding dresses crafted by designers.

2. Traditional Wedding Dress Preservation Kit - Suitable for wedding dresses less than 20 years old.

3. Wedding Dress Restoration Kit - Order for gowns purchased 20 years ago, and turning yellow. 

4. Wedding Dress Clean-Only Kit - If your wedding dress is to be worn again soon, and it is less than 20 years old. 

5. Wedding Dress Clean-only Kit with Restoration Upgrade - Useful for vintage gowns.

When checking out on our website, you are provided with an option to enhance the insurance coverage for your dress. 

• Traditional, Restoration, and Clean-Only Kits - $1,000 worth of insurance. 
• Celebrity Kit - $2,000. 

You can add extra insurance by paying $50.00 to get each additional $1,000 worth of coverage.

We follow the measures for the safety and protection of your wedding gown. You can even track the status of your wedding dress in real time with our advanced UPS shipping technology. 

For additional assurance, all kits come with a minimum of $1,000 worth of insurance cover.

Well, there was never any incident of a dress being lost or stolen during the shipping process.

Yes. You are informed through an email address used to place your kit order after the cleaning and preservation process begins.

It arrives at your doorstep within 5-7 days after you place your order on our website.

We do a thorough examination to find any damages or yellowing. Then, we check the fabric of your wedding gown. After analyzing, we note down these details with other specifications of your wedding dress.

We use an advanced tracking system using barcodes to trace any movement of your wedding dress. It is done throughout the cleaning, preservation, and restoration process in the facility.

No, both kits are provided with the same level of attention. Your wedding dress is hand-pressed in the case of our Celebrity kit, while it is steam-pressed when you use a traditional kit.

No, the entire process is done in-house. We ensure that your gown remains secure in our care.

Your dress is provided with a tracking barcode. It helps us monitor its entire journey throughout the preservation station. The data is connected online due to our GownTrackerTM system.

Yes. If you want to wear your dress again soon or want to sell it to another bride, choose our clean-only kit.

When your wedding dress reaches our facility, it moves at various preservation stations. 

Each of the stations is dedicated to a specific aspect of the cleaning process. These stations do - 

• Gentle dry cleaning
• Spot removal
• Pressing
• Hemming
• Beading, and more. 

After cleaning, your gown is wrapped in our acid-free preservation paper. Finally, your gown is sealed within our preservation chest. We secure it in a crush-proof shipping box and ship it back to your doorstep.

We use SystemK4 wedding gown cleaning technology. It is organic, just like the fabrics used in your gown. The technology cleans and protects your gown more efficiently compared to any other dry cleaning method.

We can remove about 95% of the stains found on the gowns. The stains we address are - 

• Grass
• Mud
• Tar
• Grease
• Sugar staining
• Ink
• Dirt
• Blood and more

No, you should not do it. Bleaching can cause various damages to your gown. The process can be too harsh for the delicate fabrics used in the wedding gowns.

Our team has on-site tailors and seamstress experts. They carry out minor repairs on your gown for a nominal fee. 

If there are any pre-damages on your dress, we will reach out to you. We provide you with an option to repair the damages with the associated cost.

You can add 5 complimentary items from these - 

Gloves, veil, jacket, shawl, hat, duster, cape, handkerchief, ring pillow, purse, money bag, and garter. 

For the Christening kit, you can add items such as - 

Bibs, socks, robes, slips, rattles, bonnets, veils, and more.

Yes. We take special care to preserve the fabrics and look of your gown.

It takes about 5-7 weeks. However, various factors are considered, such as the size of your wedding dress and the workload.

The preservation casket is made with the use of high-quality, durable cardboard. It is used in the commercial packaging. The pH-neutral, acid-free, and protective coating features block UV light.

Yes. After receiving your initial shipping box and paperwork, you can upgrade your container from white to silver for an extra fee.

We provide standard, large, and extra-large box sizes - 

•  Standard Dimensions: 33 inches long x 19 inches wide x 7 inches high
•  Large Dimensions: 33 inches long x 19 inches wide x 10 inches high
•  Extra Large Dimensions: 33 inches long x 19 inches wide x 13 inches high

We provide commercial-grade, crush-proof, and water-resistant shipping containers. These protect your wedding dress against any damage and outer elements.

The 100-year warranty protects your gown from yellowing for a century. If you notice any stains or yellowing within that timeframe, we will re-preserve your gown without any extra charges.

No. Your warranty will remain valid even if you open the box. However, avoid removing your gown fully from the Preservation chest. Any exposure to the contaminants, such as oils, can cause yellowing.

Look for the location where you feel comfortable. Avoid any non-conditioned areas like basement, garage, or attic.

It's rare. However, you can contact our customer service team in such a situation. We will send you a new kit without charging an additional fee.